Human Resources Scheduling | EURODECISION

Human resources scheduling and optimization taking in difficult situations is a key factor of enterprise performance, affecting its economic, social and commercial aspects. When managing strategic decisions or managing operations, the choices depend on many, possibly conflicting criteria and decision-makers, social and legal constraints that may be compounded by a host of complexities. There are many issues at stake when developing human resources optimization models such as enhancing service quality for the end customer, meeting staff expectations (schedule-related fairness and preferences), productivity gains, and so on.

Eurodecision’s business expertise covers the main areas of personnel organization:

schedule building
sizing the workforce
budget scheduling
strategic workforce planning (swp)
organizing and scheduling mobile teams
optimization of local mobility
reducing gender-related wage inequalities

Success Stories

GROUPE ADP (AEROPORTS DE PARIS) - Optimize the service roster of airport support personnel

Aéroports de Paris’s (ADP) Escale (stopover service) division employs between 1,100 and 1,350 people, depending on the season, distributed across the two Paris airports of Orly and Roissy...

VALEO - Analyzing and reducing the gender gap

VALEO wanted to be sure that its staff pay trends were not tainted by gender discriminations and pointed the way forward...

EUROCONTROL - Optimization of both the size and the schedules of air traffic controller teams according to traffic

EUROCONTROL is an intergovernmental organisation made up of 38 Member States and the European Community which co-ordinates safety in the European air space...

SNCF - Océane project : shortening Waiting Times at Rail Ticket Office windows

The new French rail price schedules, set up in the last few years, and the constant increase in passenger traffic, have resulted in strong growth in activity in all SNCF distribution channels,...

RATP - Optimization of the allocation of annual days off for “bus” personnel

In 2006, RATP Bus had to re-organize its operations to meet the expanded transportation offer required by the supervisory authorities. This involved increasing the work force. But RATP management...

Some of our customers

Your needs, Eurodecision’s solutions

YOUR NEED

Labor regulations have changed in my line of business. Can you help me simulate the impact of these changes on my team’s schedules?

EURODECISION’S SOLUTION

Our consultants can conduct an equipped study to feed a daily workload trend, visualize the impact on breaks/rest time and on the workforce volume. We often compare different scenarios so that the most apt solution can be discussed with your social partners.

YOUR NEED

I have two types of work to plan for my field force – urgent call-outs (corrective or emergency maintenance) and scheduled work (preventative maintenance), do I need a specialist team for each type of work or make the teams versatile?

EURODECISION’S SOLUTION

The question of whether or not to have specialized teams is a major optimization challenge that our consultants often address when scheduling HR. Accordingly, we can conduct a study to simulate both the scenarios you mentioned. By working with your data and building in allowance for your business constraints, we can advise you on which solution to implement. We will compare the scenarios not only on major criteria such as the cost of the solution but also the quality of the schedules generated.

YOUR NEED

My business is seasonal with workload peaks that are hard to cover. How can I budget properly? What should be my target workforce? What contract mix should I be aiming for? What will be the change over time? How do I balance headcount and overtime? What benefit could there be in mandatory scheduling of part of the paid holidays?

EURODECISION’S SOLUTION

We can carry out a study to improve the budgeting method, identify avenues for budget optimization (e.g.: by reducing average working hours), and manpower planning (targeting productivity and headcounts, weekly contract scheduling).

YOUR NEED

My department will be running a major recruitment drive in a difficult hiring context given the supply and demand of this profile on the market. I would like to offer the new hires more attractive rosters to attract them to work for me.

EURODECISION’S SOLUTION

We can examine the new working cycles with you. Eurodecision will support you throughout the approach by auditing the current situation, simulating new working rosters, submitting proposals to the employees for informed and consensual decision-taking. Eurodecision’s quantitative approach provides figure-based arguments and aims for the various alternatives envisaged.

Frequently asked questions

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Where do you stand in relation to consultants and software publishers?

We specialize in decisional mathematics, a discipline that we apply to businesses. Thus our consultants have dual skills that enable us to come up with the solutions to match your requirements. We have developed a software offer based on highly flexible, configurable business optimization components to deal with the variety of issues we need to address.

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How do you go about offering your customers the best support?

Our scientific approach is primarily collaborative. One of the strong suites of our human resources scheduling experts is their ability to understand the business, in that they can grasp the niceties of your organization by analyzing your data and listening carefully to your scheduling teams.
Our approach is also constructive. We don’t come along and shoehorn ready-made solutions onto your organization, but develop them with you by building in your specifics.

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How long does the average HR schedule project take?

The type of service offered and topics to be covered govern the project length. An audit of your existing HR schedule processes may take from a week to a month depending on the scope involved, while a guidance assignment to revamp your organization and develop bespoke optimization tools for your teams will take several months.

BPO (Business Process Outsourcing) in human resources scheduling

Some of your operations call for special skills and the use of a specialized tool. You can call on Eurodecision to roll out BPO if you have a resources shortfall or the usage frequency does not warrant the investment.
Eurodecision’s teams have amassed sound business experience over their many human resources scheduling assignments in a variety of business segments. Our experts can shoulder certain tasks for you, based on our proven optimization modules:

graphic displays and livery for urban, inter-city and suburban bus, tram and train routes
updating daily timetables whenever IATA seasons change for air travel and for airport use
annual updates to the rosters used for personnel schedules
drawing up annual recruitment plans
and so on.

Discover our business

Optimizing means choosing the best solution. At Eurodecision our business is to control and rationalize this process by applying quantitative methods.

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Contact us!

+33 (0)1.39.07.12.40 Write us